May 2, 2024

Building a New SCM Department from Scratch: Obstacles and Solutions

Starting a new department in any company is an exciting time filled with possibilities and opportunities for growth.

However, it is not without its challenges.

The creation of a new Supply Chain Management (SCM) department is no exception.

In this blog post, we will examine the challenges that a new SCM department may face and explore solutions to overcome them.

But before we discuss further, make sure you have also joined the scmguide telegram channel so you don’t miss the latest post notifications from this blog and get more insights about other supply chain management topics.

Challenges faced by a new SCM Department

The question now is, what are the challenges that the newly established SCM department must face?

Let’s take a look.

Lack of Resources

One of the most significant challenges that a new SCM department may face is a lack of resources.

Starting a new department requires an investment in staff, budget, and technology. Without these resources, it can be difficult to implement the necessary processes and procedures to operate efficiently.

Solution: invest in resources.

To overcome this challenge, it is essential to invest in the necessary resources. This includes hiring staff, allocating a budget, and providing the necessary technology to operate effectively.

This may require a significant upfront investment, but it will pay off in the long run by improving the efficiency of the supply chain and reducing costs.

Limited awareness

Another challenge faced by a new SCM department is limited awareness of its role within the company.

Other departments may not understand the value of the SCM department’s work, leading to resistance and a lack of cooperation.

Solution: increase awareness.

To overcome limited awareness, it is important to communicate the value of the SCM department to other departments.

This can be achieved through presentations, workshops, and meetings.

Building a New SCM Department from Scratch: Obstacles and Solutions

By helping other departments understand the role of the SCM department in improving the efficiency of the supply chain, they can work together more effectively.

Inefficient processes

Inefficient processes and procedures can hinder the department’s ability to operate efficiently.

This can lead to delays in the supply chain, increased costs, and decreased customer satisfaction.

Solution: streamline processes.

To operate efficiently, the SCM department should streamline its processes and procedures.

This can be achieved through process mapping and continuous improvement initiatives.

By identifying inefficiencies and improving processes, the department can reduce lead times, increase on-time deliveries, and improve inventory management.

Data management

A new SCM department may struggle with data management.

It is crucial to collect, analyze, and act upon data to make informed decisions.

However, without the right tools and expertise, the department may struggle to effectively manage this data.

Solution: improve data management.

The SCM department should invest in the right tools and expertise to effectively manage data.

This includes implementing a data management system, hiring data analysts, and providing training on data analysis.

By effectively managing data, the department can make informed decisions and improve the efficiency of the supply chain.

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How long does it take for a new SCM Department to settle?

The time it takes for a new SCM department to settle varies depending on several factors, including the size of the company, the complexity of the supply chain, and the availability of resources.

However, on average, it can take up to two years for a new SCM department to fully settle.

Indicators of success

So, at what point can this SCM department be considered settled? What are the indicators?

There are several indicators that show when the SCM department is settled.

Let’s discuss them one by one.

Cost reduction

A successful SCM department should be able to reduce costs throughout the supply chain.

By improving processes, identifying inefficiencies, and improving data management, the department can reduce costs and improve the bottom line.

Increased efficiency

The department should also be able to improve the efficiency of the supply chain by reducing lead times, increasing on-time deliveries, and improving inventory management.

By streamlining processes and improving data management, the department can achieve these goals.

Improved customer satisfaction

A successful SCM department should also be able to improve customer satisfaction by ensuring that products are delivered on time, in the right quantity, and at the right quality.

By improving processes and data management, the department can meet these goals and improve customer satisfaction.

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Suggestions for a new SCM Department

Starting a new SCM department is a challenging but rewarding experience.

Here are some suggestions for a new SCM department to ensure success.

Build strong relationships

To succeed, the SCM department must work closely with other departments, suppliers, and customers to build strong relationships.

By doing so, the department can collaborate effectively, share information, and identify opportunities for improvement.

Embrace technology

Investing in the right technology is essential for a new SCM department.

Technology can help streamline processes, improve data management, and increase efficiency.

By embracing technology, the department can stay competitive and meet the needs of the company.

Continuous improvement

Continuous improvement is key to the success of a new SCM department.

By identifying inefficiencies and improving processes, the department can increase efficiency and reduce costs.

It is important to establish a culture of continuous improvement and encourage employees to identify opportunities for improvement.

Training and development

Investing in the training and development of employees is crucial for the success of a new SCM department.

By providing training on data management, process improvement, and technology, employees can develop the skills they need to succeed.

This will also increase employee engagement and retention.

Conclusion

In conclusion, starting a new SCM department is an exciting but challenging time for any company.

By investing in the necessary resources, increasing awareness, streamlining processes, and effectively managing data, a new SCM department can overcome challenges and become successful.

It is important to remember that success takes time, patience, and dedication.

By working closely with other departments, suppliers, and customers, the SCM department can achieve its goals and contribute to the growth and success of the company.

Hope it useful!

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Dicky Saputra

16+ years of experience in supply chain management. I help companies improve their end to end supply chain performance.

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